We work with our clients and provide much-needed operational support services for students, faculty, and staff, with a permanent focus on costs and efficiency. Everything from helpdesk support to admissions is covered with optimal results. In addition, we can help with program and project management services.
We Provide Comprehensive and Optimal Support
Administrative Support
Student & Faculty Support
Technology Operations Support
Our Operations Support can Help you:
SCALE
Adapt to existing term starts and peak demand throughout the academic year.
OPTIMIZE
Optimize your operating costs with reliable and consistent results.
BE COMPLIANT
Stay institutionally compliant with your existing operations.
BE SECURE
Maintain cybersecurity and data integrity with our operation center's security protocols.
Administrative Support
We manage multiple administrative business functions, streamlining processes and delivering exceptional results aligned to institutional and international standards to optimize your ROI.
Marketing Services
Project Management
Financial Analysis
HR Services
Marketing Services
We can support your marketing efforts through graphic design and branding services, email marketing campaign design and delivery, and sophisticated management and tracking of marketing assets.
Project Management
From simple task completion monitoring to fully managing projects and programs for your institution. We also offer the creation of program dashboards that facilitate transparency, accountability, and timely execution.
Financial Analysis
Aligned to international standards and best practices, we augment your team's capacity and provide task-oriented support such as advanced Excel analysis and management, financial forecasting, and data-driven solutions.
HR Services
We can support your HR operations by providing efficient staff recruiting, management, and reporting. We collect and organize information throughout the employee life cycle to aid management and decision-making.
Student and Faculty Support
We provide your students and faculty with an optimal support experience outside the classroom that contributes to their growth and success. We strive to provide comprehensive assistance from enrollment to graduation.
Admissions Support
Transcript Analysis
Student Support
LMS & Faculty Support
Admissions Support
We leverage inbound and outbound communications to proactively support your institution's enrollment goals by resolving applicant inquiries across multiple channels and effectively managing communication in the recruitment processes.
Transcript Analysis
Our expert support team provides fast and reliable transcript review and record verification services for enrolled and prospective students.
Student Support
Our trained online customer service staff manages everyday student inquiries and support requests; and is available 24/7 during high-demand registration, exam, and enrollment periods.
LMS & Faculty Support
We provide high-quality customer and technical support for the LMS platform of your choice. We integrate seamlessly with your existing faculty support solutions and processes to manage all front-line questions and back-end support.
Technology Operations Support
We have a vast network of IT professionals trained to provide dedicated support to the development, management, and operation of your institutions' technology services and provide IT support for staff, students, and faculty.
Web and Software Development
Helpdesk Support
QA Testing
Systems Administration
Web & Software Development
We design and develop web applications and software development services for growing companies looking to create and improve software solutions with innovative features that enhance user experience and create value.
Helpdesk Support
Our highly qualified help desk service agents and customer service specialists provide your end-users comprehensive 24/7 technical support that is friendly and effective.
QA Testing
We offer a wide range of manual and automated testing services aligned to standard quality assurance best practices and processes to support reliable and robust software solutions.
Systems Administration
Our IT systems administration teams install, upgrade, and monitor software and hardware. We also support operating systems, business applications, security tools, web servers, email, PCs, and local and wide area networks.